If you are an existing patient please book via the HotDoc app, widget or by phone. We use HotDoc for reminders and recalls via SMS or app.

Book Appointment

If you are a new patient please phone reception on 4472 4715. Please note, due to high demand, there are very limited places for new patients and at times all the doctors' books will be closed.

Appointments are as follows;

• Normal appointment times are for 15 minutes. If you require a longer visit notify the receptionist
• A long appointment is more than 20 minutes.
• A prolonged appointment is more than 40 minutes. We do have “book on the day” appointments but they are for EMERGENCIES ONLY.
• If you or a family member require an interpreter service, we can organise this for you.
• In some circumstances telephone and telehealth appointments may be available at the discretion of the doctor.

Walk In Appointments

Emergencies do occur and they are always given priority. We use “book on day” appointments for emergencies. The practice receptionist and nursing staff will assess patients who walk in feeling unwell. Please notify staff if you feel you have an urgent problem.

Payment is required at the time of consultation.

The schedule of fees is displayed at the reception desk in the waiting room. If you have difficulty with payment please discuss this with your doctor.

Payments can be made by cash, cheque or credit card. Medicare refund is available at time of payment.

This Practice does not routinely Bulk Bill.

Open Monday - Friday 9am-5pm

Weekends and Public Holidays - Closed

Batemans Bay Medicare Urgent Care Clinic is open early and late 7 days at 7 Pacific St Phone 44205100.

On call cover is provided by Medical Officers 24 hours a day, every day of the year, at Batemans Bay Hospital. After hours in an Emergency please call the hospital on 4475 1500 or 000. Our after-hours message contains these details.

For non-urgent matters you can also call the Health Direct GP Helpline on 1800 022 222 for free health information and advice available 24/7.